Privacy Policy

Personal data collection

When you use the contact or quote request form on our website, we collect the following information: name, email address, phone number (optional), company name (optional), country and the content of your message.

This data is collected solely for the purpose of responding to your request and providing you with a personalised quote. It is never sold, rented or shared with third parties for commercial purposes.

Purpose of processing

The data collected is used exclusively to:

• —Respond to your quote requests and enquiries
• —Provide you with technical advice tailored to your project
• —Track your order where applicable
• —Improve our customer service

Retention period

Your personal data is retained for a maximum of 3 years from your last interaction with us (last email, last order). Beyond this period, your data is deleted from our systems.

Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• —Right of access: you may request to view the data we hold about you
• —Right to rectification: you may request the correction of inaccurate data
• —Right to erasure: you may request the deletion of your data
• —Right to data portability: you may request to receive your data in a structured format
• —Right to object: you may object to the processing of your data

For any request relating to your personal data, you may contact us at the following address:

Hallucine EURL
350 Chemin du Pré Neuf
La Mure d'Isère 38350, France
Email : [email protected]

We commit to responding within 30 days.

Cookies

This website does not use tracking or advertising cookies. Only strictly necessary technical cookies may be used (display preferences, browsing session).

Security

We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, modification, disclosure or destruction. Communications with our website are encrypted via the HTTPS protocol.

Contact

For any question relating to this privacy policy or the processing of your personal data, contact us:

Email: [email protected]
Subject: Personal Data — [your request]